Shipping Policy
At Skyking.shop, we aim to provide a smooth and reliable shopping experience. This Shipping Policy outlines how we handle shipping and delivery of our products. Please review the details below carefully.
1. Shipping Destinations
We currently ship our products within India and to select international destinations. If you are unsure whether we ship to your location, please contact us at info@skyking.in
2. Processing Time
- All orders are processed within 1-3 business days after the payment has been confirmed.
- Orders are not processed or shipped on weekends or public holidays.
- If we are experiencing a high volume of orders or any delays, you will be notified via email or phone.
3. Domestic Shipping (Within India)
We offer standard and expedited shipping options for orders within India:
- Standard Shipping: Estimated delivery time is 3-7 business days, depending on your location.
- Expedited Shipping: Estimated delivery time is 1-3 business days, depending on your location.
Please note that delivery times may vary due to factors outside our control, such as weather conditions, courier delays, or holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on the destination, size, and weight of your order. Any additional shipping charges will be displayed at checkout before you complete your purchase.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment on our courier partner’s website.
6. Delayed or Lost Orders
While we strive to ensure timely delivery of all orders, unforeseen circumstances such as courier delays or incorrect shipping details may occur. If your order has not arrived within the estimated delivery time, please contact us at [your-email@skyking.shop], and we will assist in tracking your package.
For lost or undelivered items, we will work with the courier to investigate the issue and provide a resolution, which may include a refund or replacement, depending on the case.
7. Shipping Address
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders that are delayed or undelivered due to incorrect shipping information. If you realize there is an error in your shipping details after placing the order, please contact us immediately at info@skyking.in .
9. Order Modifications & Cancellations
Once an order has been placed and processed, it cannot be modified or canceled. If you need to make any changes to your order or shipping details, please contact us within 24 hours of placing the order. We will do our best to accommodate your request, but we cannot guarantee any changes once the order has been processed.
10. Damaged or Missing Items
In the unlikely event that your order arrives damaged or items are missing, please contact us immediately at info@skyking.in . Be sure to provide the following details:
- Your order number
- A description of the damage or missing items
- Photos of the damaged package or products (if applicable)
We will work quickly to resolve the issue, which may include a refund or replacement.
11. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please reach out to us at:
Skyking Instruments
Email: info@skyking.in
Phone: +91 9820050056
Address: 374, Skyking Chambers, Lamington Road, Mumbai, Maharashtra, India